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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
The Black Ninja from Cradiac is a fantastic product offering and so far has delivered on all counts. Ordered it after a lot of research as I was looking for bicycle for both casual rides and to challenge myself physically. The semi-fat tyres equally add to the look and the ride feel with sufficient grip and stopping power to probably tackle a few gravel paths.
Was securely delivered ahead of the promised time and I received calls from Cradiac's customer support the coordinate the same.
Few points worth highlighting:
* Gear shifting on the 7 speed gear, after some fine-tuning is overall pretty smooth and an easy learning experience for me.
* The colors are muted and very subtly cue the name of the model which I like.
* The overall weight is a bit on the higher side, due to the tyres mainly, but that is probably a good thing for stability.
*Comfort was the only minor issue I faced with the seat needing some adjustment.
* Came with accessories like a) reflectors for the front, back and wheels, b) mud-guards, and c) kickstand and also all the tools needed along with simple instructions and so it was easy to assemble and adjust to my liking.
Very nice cycle
awesomazing
Looking good cycle
Good product value for money
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