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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
I received the cycle two weeks ago and it came in very good condition and it looked completely brand new. There were no dents, scratches, or deformities, and the color and design look sharp and sporty.
The cycle arrived almost fully assembled — the mudguard, seat, tyres, suspension, and frame were already fixed. I only had to attach the handlebar, pedals, and reflectors. A small toolkit and manual were provided, so the setup was easy. The handlebar grip is good, the seat is comfortable and steady, and the big tyres make the cycle feel stable with a good MTB-style riding experience.
The only issues were that one pedal was getting stuck, so I replaced the pedals, and the front reflector was broken, which I also replaced.
Other than that, everything is in good shape. Overall, it’s a good budget cycle with stylish looks and a smooth ride.
Been using from a week, and found it very comfortable for riders with above 5ft 10 height.
The service is also very good from the backend of Cardiac.
This MTB is a great ride. The bike was firmly packed in good condition to avoid transportation damages. Ride quality is great.
Nice i am very happy
Very Good Cycle , It is good if you take experts help in the assembly process.
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